Brand Protection Glossary
Plain-language definitions for the terms that come up when protecting a brand online, from typosquatting to marketplace takedowns.
Ad fraud is the deceptive use of paid advertising to impersonate a brand, mislead buyers, or divert ad spend and traffic away from a…
App CloningApp cloning is the practice of copying a legitimate app’s branding, interface or functionality to publish a lookalike app, typically…
Brand impersonation is the use of a brand’s name, logo or visual identity by a fake social media account, page or profile that…
Brand PhishingBrand phishing is a scam that impersonates a real, trusted brand in an email, text message or fake login page to trick a customer into…
A counterfeit listing is a product listing on a marketplace or storefront that misrepresents a fake or unauthorised product as genuine,…
AI-generated video, audio or storefronts impersonating a brand or spokesperson to defraud customers and damage trust.
Digital Risk ProtectionDigital risk protection is the practice of continuously monitoring the internet for threats against a brand’s identity, customers and…
EU DSA counterfeit liability is the legal obligation, under the European Union's Digital Services Act (DSA), for online marketplaces to…
A fake product listing is a marketplace listing that misrepresents itself as, or copies, a genuine product to deceive a buyer into a…
Fake Reviews / Review ManipulationFake reviews and review manipulation inflate seller ratings artificially — and a review-velocity spike is one of the clearest signals of a counterfeit seller.
Grey market goods are genuine, authentic products sold outside the manufacturer’s authorised distribution channel — often…
Marketplace monitoring is the continuous scanning of e-commerce marketplaces for listings that infringe a brand, such as counterfeit…
Online brand abuse is the umbrella term for any misuse of a brand’s identity across the internet, from counterfeit listings and…
Online Brand ProtectionOnline brand protection is the ongoing practice of monitoring the internet for unauthorised use of a brand, such as counterfeit listings,…
A phishing domain is a website set up to impersonate a real brand, usually to trick visitors into entering login credentials, payment…
Reverse image search is a technique that searches the web for other instances of a specific image, used in brand protection to find…
Rogue Affiliate / Affiliate FraudA rogue affiliate breaks program terms to claim commissions it hasn't earned, from brand-bidding ads to cookie stuffing and counterfeit promotion.
Rogue AppA rogue app is a mobile app that impersonates or clones a real brand’s app, whether to mislead users, harvest personal data, or…
Seller verification is the process of confirming a marketplace seller’s identity, business legitimacy and authorisation to sell a…
SKU-Level MatchingSKU-level matching is a method of verifying whether a marketplace listing genuinely corresponds to a specific product in a brand’s…
Social Commerce FraudSocial commerce fraud is the sale of counterfeit or unauthorised goods directly through social platforms, using shoppable posts, Reels,…
A takedown request is a formal notice filed with a marketplace, platform, registrar or app store asking for an infringing listing, account,…
TyposquattingTyposquatting is the registration of a domain name that’s a slight misspelling or visual variant of a real brand’s domain, such…
An unauthorised reseller is a seller account offering a brand’s genuine or near-genuine products on a marketplace without permission…
Copying a brand's site content and design to deceive visitors, distinct from typosquatting's domain-name trick.