How to Report Counterfeit Sellers: Amazon to Alibaba
Truviss’s Marketplace Scanner finds counterfeit listings and builds the evidence trail automatically, across 5,000+ marketplaces.
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- Amazon, Flipkart and Alibaba each run their own brand-protection reporting programme, and each expects a slightly different form of evidence.
- Amazon Brand Registry and Project Zero are the two routes for enrolled brands; Flipkart and Alibaba’s IP Protection Platform work similarly but through their own portals.
- A report with clear evidence, listing URL, screenshots, and how it differs from the genuine product, gets actioned faster than a vague complaint.
- Manual reporting works for occasional cases; it cannot keep pace with a seller who relists under a new account within days.
Before you report: what to document
Every marketplace’s reporting process wants roughly the same core evidence, regardless of platform: the exact listing URL, the seller’s name or ID, and a clear explanation of what makes the listing a fake product listing rather than a genuine one. Screenshots of the listing, taken at the time you find it, matter more than they might seem, since a seller can edit or remove a listing the moment they suspect a report is coming.
If you’re reporting on behalf of a brand rather than as an individual buyer, most programmes also ask for proof of trademark ownership before granting full enforcement access, so it’s worth having that documentation ready before you start.
Reporting on Amazon
Brands enrolled in Amazon Brand Registry can report suspected counterfeits directly through the Report a Violation tool in Seller Central, which routes the report to Amazon’s enforcement team with the listing and seller details attached. Project Zero, available to a subset of enrolled brands, goes further and lets a brand remove counterfeit listings itself without waiting on Amazon’s review, using the brand’s own product data to automatically flag matches. Brands not yet enrolled in Brand Registry can still report through Amazon’s general intellectual property infringement form, though enrolled brands typically see faster action.
Reporting on Flipkart
Flipkart handles brand-protection reports through its own seller-and-brand support channel, generally requiring the same core evidence, listing link, seller details and a description of the infringement, submitted alongside proof of trademark ownership for the reporting brand. Response times and the exact submission flow can vary by category, so it’s worth checking Flipkart’s current seller help documentation for the specific reporting form before submitting, rather than assuming a fixed process across every category.
Reporting on Alibaba
Alibaba’s IP Protection Platform is the dedicated channel for reporting counterfeit listings across its marketplaces, letting a brand submit trademark or copyright evidence once and then file infringement reports against specific listings using that verified record. Because Alibaba spans multiple marketplaces under one group, verifying IP ownership through the platform once tends to make follow-up reports faster than starting from scratch each time.
See how Truviss automates the evidence-gathering step across all three marketplaces and 5,000+ others.
Explore Marketplace ScannerWhy one-off manual reporting struggles at scale
Filing one report against one listing works fine for an occasional, obvious case. It breaks down once a repeat offender starts relisting the same counterfeit product under a new seller account or a slightly altered listing title within days of being taken down. A brand that only reports what it happens to notice will keep losing ground to sellers who relist faster than the brand can search and file new reports.
This is the gap continuous marketplace monitoring is built to close, not by replacing the reporting process on any of these platforms, but by finding new instances the moment they appear and keeping the evidence trail ready before a report is even filed.
Getting started
If a brand sells through more than one of these marketplaces, start by getting properly enrolled in each platform’s own brand-protection programme, Brand Registry for Amazon, the equivalent verification step for Flipkart and Alibaba, since enforcement access and speed both improve once a brand’s ownership is verified. From there, the biggest gain usually comes from moving off periodic manual searches and toward continuous monitoring for whichever marketplace carries the most sales exposure.
Frequently asked questions
No, Amazon’s general intellectual property infringement form is open to any rights owner. Brand Registry enrolment typically speeds up review and unlocks additional tools like Project Zero, but it isn’t required to file an initial report.
This varies by platform and by how complete the report is. A report with clear listing evidence and verified trademark ownership is generally actioned faster than one missing documentation, which is why preparing evidence before filing matters.
You generally need to file a fresh report against the new listing, since a takedown applies to the specific listing reported, not automatically to future relistings under a new account. This is the main reason continuous monitoring matters more than a single successful report.
No. A counterfeit listing sells a fake product and is generally handled through a platform’s IP infringement process. An unauthorised reseller sells the genuine product outside approved channels, which is usually a contractual issue handled differently and may not qualify for the same IP-based takedown route.



